Choose a reliable source for each record
We identify which system controls sales, stock and payments, then reconcile the connections. Store refunds of online purchases need a coordinated trail so the sale is not reversed twice. Discounts, shipping charges and marketplace adjustments remain visible in the records.
Inventory quantities use consistent item and unit definitions. A supplier invoice may describe cartons while the sales system uses individual units. Conversion errors are investigated before they become unexplained stock losses.
A return example
Suppose an illustrative Halifax retailer sells 120 units during a period and refunds eight. Only six units are physically returned in saleable condition; two are not suitable for resale. The financial record reflects the eight refunds, while the stock record restores six units and explains the other two. A refund count alone cannot set the inventory adjustment.
Review taxes and purchasing together
Nova Scotia’s current ordinary HST rate is 14%, but interprovincial sales and historical credits require their own treatment. The original sale details remain available when a refund is processed. Platform reports are checked rather than assumed to settle every tax obligation.
Monthly reporting highlights slow stock, supplier credits, customer disputes and amounts held by processors. These balances affect cash even when sales look strong. The routine provides a useful foundation for purchasing and year-end decisions, with documented reasons for material adjustments.
Questions about this work
Can one process cover online and physical sales?
Yes. We agree how the channels connect and which system owns each record so transactions are not duplicated.
Do returned goods always go back into stock?
No. Their condition and actual receipt must be confirmed. Damaged or missing goods need a different record.
Put this into practice
Sources and current guidance
A practical next step
Bring the records you have.
We can identify missing information, agree on the scope and organize the next bookkeeping step.
Request a bookkeeping review